Frequently Asked Questions

1111but FAQ — Answers to All Your Questions

Whether it's betting, your account, payments, bonuses, or the app — if you have a question, you'll find the answer here. Straightforward answers, in plain language.

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Account
Registration & Login

Find all the FAQs you need on opening an account at 1111but, login issues, password resets, and profile updates — all in one place.

Payment
Deposits & Withdrawals

Get answers to common questions about depositing and withdrawing via Mobile Pay, Nagad, and bank transfer — including processing times and troubleshooting tips.

Bonus
Bonuses & Promos

Welcome bonuses, reload offers, free bets, and VIP points — all your questions answered right here.

Betting
Betting Rules & Odds

Detailed FAQ covering live betting, odds calculation, Sports Betting rules, and how to cancel or modify a bet.

App
Mobile App

Quick answers to any questions about downloading, installing, and updating the 1111but app on Android and iOS.

Security
Account Security

FAQs covering two-factor authentication, suspicious logins, account locks, and identity verification.

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Account & Login

To register at 1111but, you'll need an active mobile number or email address and a strong password. You must be at least 18 years old. Registration is completely free and takes just 2 minutes. For more details, On the registration page Go.

If you're having trouble logging in, first check that your internet connection is working. Then make sure Caps Lock is off. If you think your password is wrong, click the "Forgot password?" option. Entering the wrong password more than three times will lock your account for 15 minutes. If the problem persists, At the Help Center contact us.

Click the "Forgot password?" link on the login page. Enter your registered email or mobile number and a reset link will be sent to you. Click the link to set a new password. If you run into any issues, At the Help Center let us know.

No, each mobile number and email address can only be used to create one account. Attempting to create multiple accounts may result in all accounts being suspended and any balance being forfeited.

After logging in, go to the "Profile" or "Account Settings" menu to update your name, email, and contact details. For security reasons, some changes may require identity verification. For assistance, At the Help Center contact us.

Payments, Deposits & Withdrawals

1111but supports deposits and withdrawals via Mobile Pay, Nagad, Rocket, and direct bank transfer. To learn more about all available methods, on the Payment page See.

The minimum deposit at 1111but is ৳500. Limits may vary depending on the payment method. Maximum limits are determined by your payment method and account level.

Withdrawals via Mobile Pay and Nagad are typically processed within 1–3 hours. Bank transfers may take 1–2 business days. Some delays may occur during peak hours. If your withdrawal has been pending for more than 24 hours, At the Help Center let us know.

For security purposes, identity verification may be required for your first withdrawal or large withdrawal amounts. Simply submit a scanned copy of your National ID or passport. Verification is typically completed within 24 hours.

Sometimes, due to network issues, a deducted amount may take 15–30 minutes to reflect in your balance. If your balance still hasn't updated after this time, please contact us with your transaction ID At the Help Center Let us know — we'll get it sorted quickly.

Bonuses & Promo Offers

New members at 1111but receive a welcome bonus on their first deposit. The bonus amount and terms may change from time to time. To claim it, use a promo code at the time of your first deposit after registering, if one applies. For full terms and conditions, Terms & Conditions See.

Bonus funds cannot be withdrawn directly — they become withdrawable once the wagering requirement is met. Typically, you need to wager 3–5 times the bonus amount to qualify. Check each offer's details for the specific terms.

At 1111but, you earn loyalty points on every bet you place. The more you play, the faster you climb through VIP tiers. Higher tiers unlock a dedicated account manager, faster withdrawals, and exclusive bonuses. High Roller Full details on the page.

Yes, 1111but has a referral program. When someone registers using your referral link and makes their first deposit, you earn a bonus. To get your referral link, go to your account settings.

Betting & Odds

1111but offers betting across 30+ sports categories including cricket, football, tennis, badminton, basketball, and volleyball. Live betting is available for all of Bangladesh cricket's international matches. on the Betting page View all categories.

Live betting means placing bets in real time while a match is in progress. Odds shift moment to moment based on how the game unfolds. Just log in, head to the Live section, pick your match, and place your bet. A fast connection makes the experience even better.

Once a bet is confirmed, it generally cannot be changed. However, for select markets with the "Cash Out" feature, you can exit a bet before the match ends. The Cash Out option will appear on your bet slip when available.

If a match is cancelled or doesn't take place as scheduled, your stake is generally refunded. For accumulator bets involving multiple events, a cancelled match is voided and the remaining selections continue as normal. For detailed rules, Terms & Conditions on the page.

1111but uses decimal odds. Winnings = stake × odds. For example: a ৳100 bet at odds of 2.5 returns ৳250 if you win (including your original ৳100 stake). On the analysis page Find more in-depth information.

Mobile App

The official 1111but app is available directly from our Download page Available for download. Separate versions are available for both Android and iOS. Avoid downloading from third-party sites.

To install an APK file on Android, you'll need to enable "Install from Unknown Sources" in your settings. Go to Settings → Security → Unknown Sources and turn it on, then tap the APK file to install. If you run into any issues, At the Help Center contact us.

When a new update is available, you'll see a notification inside the app. Tap the notification to update automatically. Or Download page to download the latest version. Keeping the app updated ensures better security and performance.

Yes, you can log in to the 1111but app using fingerprint or Face ID. Go to the app settings and enable "Biometric Login". You'll need to log in once with your regular password before using this feature.

Security & Verification

Go to the "Security" section in Account Settings and enable "Two-Factor Authentication". Both mobile OTP and authenticator app methods are supported. Keeping this on significantly improves your account security.

Change your password immediately and log out of all active sessions. Go to Account Settings and select "Log out of all devices". Then At the Help Center let us know so we can review your account.

No, 1111but does not sell or share your personal information with any third parties. We only use the data necessary for payment processing and legal compliance. For more details, Privacy Policy Read.

KYC (Know Your Customer) verification is required before large withdrawals. Simply submit a photo of your National ID or passport. This keeps your account secure and helps prevent fraud.

Responsible Gambling

1111but takes responsible betting seriously. From setting limits to self-exclusion, all the tools you need are available right on our platform.

Yes, at 1111but you can set your own daily, weekly, and monthly deposit and betting limits. You'll find this option under the "Responsible Gambling" section in your account settings. For more information, Responsible Gambling Go to page.

Yes, you can set a "Cooling Off" period to temporarily deactivate your account for a set time. Choose anywhere from 24 hours to 6 months. During this period, logging in or placing bets will not be possible. Responsible Gambling Full details on the page.

1111but FAQ — The Complete Guide

1111but is one of Bangladesh's most trusted online betting platforms. Thousands of Bangladeshi users enjoy betting on cricket, football, and a wide range of other sports every day. Whether you're a new member or a seasoned player, questions are bound to come up. This FAQ page is here to give you clear, direct answers to all of them.

Why is the 1111but FAQ so important?

It's completely normal to feel a bit overwhelmed when you're new to online betting. 1111but's FAQ section is written in plain language, so finding answers to your questions doesn't take long. From account registration all the way through to withdrawals — every step is explained clearly. 1111but is committed to helping its users bet with confidence and ease.

Account & Security

Opening an account at 1111but is quick and easy — all you need is a mobile number or email address to register. For security, 1111but uses SSL encryption and two-factor authentication. You'll receive a notification on every login, helping block unauthorized access. If you ever forget your password or run into account issues, our Help Center is always ready to assist.

Payments & Transactions

1111but's payment system is built with Bangladeshi users in mind. Mobile banking options like Mobile Pay, Nagad, and Rocket are fully supported. Deposits are typically instant, and withdrawals are processed within 1–3 hours. 1111but charges no hidden fees — every taka you deposit goes straight to your balance.

Bonuses & Promo Offers

1111but regularly offers attractive bonuses and promo deals. New members get a welcome bonus, returning players can take advantage of reload bonuses, and there are opportunities to join special tournaments. Each bonus comes with its own wagering requirements — once met, you can withdraw the funds. Always read the full terms before using any bonus.

Responsible Betting

1111but believes betting should be a form of entertainment — never a problem. That's why we offer daily deposit limits, cooling-off periods, and self-exclusion options. 1111but is strictly prohibited for anyone under 18. If you feel betting is becoming an issue, please Responsible Gambling visit the page or reach out to our help center.

Need more help?

If you can't find your answer on this FAQ page At the Help Center Speak directly with our support team. Live chat, email, and phone support are available 24/7. 1111but is committed to giving every user a straightforward, simple, and secure experience.

Get Started Now — Welcome to 1111but

Register, claim your bonus, and enjoy the best betting experience in Bangladesh.

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